All our shoes are made to order. So, NO RETURNS & EXCHANGE ON MADE TO ORDER PRODUCTS. We produce them on customer’s request. No dispute or chargeback is acceptable.
Out of stock:
Some items may out of stock or there may be insufficient products to complete the order during the order processing stage. Our customer service staff will contact you and provide you with a status update.
- Exchange is only possible when we will receive the package.
- Exchange products must be unworn, unwashed and unaltered.
- No exchanges are possible for customized products.
- Exchange products must have all the original tags and labels attached and be in their original and integral packaging.
- If your exchange do not comply with our Exchange Policy, it will not be possible to accept it and we will send the items back to you with no credit.
- Please note customer has to bear all custom & Shipping expenses.
- Items are double checked before shipping and erroneous or defectives items are not delivered.
- NO RETURNS & EXCHANGE ON MADE TO ORDER PRODUCTS
- Make sure to read our Terms & Conditions prior placing an order.
Cancelling an Order:
Once an order is placed, we will not be able to cancel it as your order might have already been processed.